Terms & Conditions

1. Session Duration & Scheduling

• Each session lasts between 45 minutes to 1 hour, unless otherwise agreed upon in advance.
• Clients are expected to be on time. Late arrivals will result in a shorter session, as sessions cannot be extended.
• Sessions must be scheduled at least 24 hours in advance.

2. Cancellations & Rescheduling

• Cancellations must be made at least 24 hours before the scheduled session to avoid being charged.
• If FourFitLadies cancels a session, an alternative session will be offered within the agreed period.

3. Payments & Refund Policy

• Payment is required in advance for all sessions or packages.
• Payments are non-refundable and non-transferable under any circumstances.
• Packages must be paid in full before the final session of the package.

4. Package Expiration & Freezing Policy

• Purchased sessions expire after 30 days from the purchase date for 10-session packages. Any unused sessions after this period will be forfeited.
• Clients may request to freeze their sessions for up to 1 month due to illness, injury, or extended travel, subject to approval.
• Upon approval, the package expiration will be extended by the freeze period.
• Freezing is permitted once per calendar year per client. Exceptions may be made in extraordinary circumstances at FourFitLadies’ discretion.
• Freezes cannot be applied retrospectively, and do not cover missed or canceled sessions.

5. Discontinuation of Training

• Clients who wish to permanently discontinue training must provide at least 30 days’ written notice before the desired end date.
• The notice must be sent to [Your Contact Information], including the client’s name, requested last training day, and reason (optional).
• Failure to provide 30 days’ notice will result in the client being responsible for any scheduled sessions within that period.